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Quick Question:

Within the last 5 years, what role did the following play in your job:
Project management for construction within a data center or colocation environment.
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Quick Question:

Do you have a VERIFIABLE Bachelors or higher degree?
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Quick Question:

How many years of experience do you have managing data center raised floor fit-out projects?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Associate Implementation Manager
VA - Ashburn


Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty
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Join a Highly Skilled Team and Build a Progressive Career at the Intersection of High Tech and Real Estate

Prime platform to learn the growing data center industry and own multiple projects in a dynamic, fast-paced environment.

If you combine strong project management skills with solid technical acumen and the drive to own your responsibilities and ensure client installations are delivered on time and on budget, the role of Associate Implementation Manager offers you some great opportunities. You will:
  • Make an impact by managing installations for data center colocation customers at our state-of-the-art, multi-building Ashburn campus.
  • Expand your experience in a visible project management role where you will assist and provide guidance to local property engineering teams, track tasks, directly interface with customers and more.  Quick question for you - click here
  • Take advantage of outstanding training as you work with a group of talented peers and mentors, gain exposure to other teams and learn the data center business. We'll ensure you have the tools and training needed for success. 
  • Enjoy the best of both worlds: the supportive atmosphere of a strong team as well as the stability and resources of a thriving, rapidly growing global corporation.
  • Showcase your potential to take on additional responsibilities and/or advance in our organization here in Virginia or at other sites across the nation and around the globe.
Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.
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Expand Your Project Management Skills at the Largest Wholesale Data Center Provider in the World

The Requirements
Find out what you will need to work and thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Associate Implementation Manager opportunity, you will have:
  • A bachelor’s degree, preferably with a technical focus (e.g., Engineering, Tele Comm, Computer Science, etc.), or the equivalent combination of education and experience  Quick question for you - click here
  • 3-5 years of experience in operations, data center construction, and/or in the telecommunications / engineering industry
  • Excellent communication, interpersonal, oral and written presentation, and customer service skills
  • Strongly detail oriented with multitasking skills
  • A proactive self-starter with a sense of urgency, who is flexible and can work within and meet deadlines
  • Advanced level proficiency in the use of MS Productivity tools, including Word, Access, Excel
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The Role
Explore the primary responsibilities of this role.
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Reporting to the Technical Director, Implementation Services, you will serve as a project manager for client installations in a data center, raised floor environment. You will work cross-functionally with Operations, Sales, and customers as you coordinate the installation of equipment and infrastructure within a data center, colocation environment. This will typically include the installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. It will be your mission to ensure these installations are completed on time, on budget and error-free. You will work on multiple simultaneous projects across several sites on our Ashburn, Virginia campus using standard project and construction management best practices to ensure all installations are completed on time, within budget, and error-free. Quick question for you - click here
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Why Join Us
More great reasons to join our team.
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Training and Professional Development
Even if you already have data center experience, you are bound to gain new skills and experience as you learn our business and balance multiple projects. You will join a strong team including three highly skilled project managers managing scale installations, while you will focus on the colocation business. The team will train and support you and continue to provide professional growth opportunities over time. 

Career Options
Success in this position could set you up to work on projects outside of Ashburn, on scale projects for large customers or to move into another area of the business. At Digital Realty, we are committed to hiring from within whenever possible.

Growth Without Limits
We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.

Global Reach
Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.  

Green Standard for Sustainability
At Digital Realty, we are committed to improving our data centers' performance and energy efficiency through the creation, adoption, and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and adopting and building to LEED and BREEAM certification requirements. We are also a contributing member of The Green Grid.

Excellent Compensation
In addition to a competitive salary and bonus opportunity, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.
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More Insight
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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More about the Requirements
In addition to the basics described under The Requirements tab, you will also need:
  • Experience working with project management, Vision, AutoCAD, SharePoint and/or Salesforce software preferred
  • Intermediate level knowledge of rack, cage, electrical distribution, and data cable infrastructure
  • Intermediate level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications
  • Working knowledge of cost accounting
  • Ability to track costs for all projects, using purchase orders and other tracking methods
  • Demonstrate ability to work effectively in a fast-paced, mission-critical facilities environment
  • Ability to analyze and solve problems involving several options with limited information
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently
  • Advanced analytical and quantitative skills
  • Solid understanding of critical systems infrastructure preferred
  • PMI certification is a plus
We currently are working remotely, although you will come to the Ashburn campus for training and meeting. We are proactive about protecting the health and safety of all employees. In general, you will work a Monday-Friday day shift but will need the flexibility to take early morning or after-hours calls on occasion. All candidates chosen for consideration must submit to and pass Digital Realty's background check.

More about the Role
In addition to the responsibilities described in The Role tab, you will:
  • Detail and work with clients and Engineering on the technical specifications and requirements
  • Work with contractors and suppliers to obtain the best quality execution and the best pricing
  • Qualify vendors and implement the company's procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates
  • Hold contractors and suppliers to set due dates
  • Continually track the Service Orders to completion
  • Identify and rectify any steps in the process that are delaying installations
  • Attend weekly meetings with all installation managers as assigned
  • Work closely with the Sales Engineers and Sales to ensure what is on the order is understood and what we are project managing to
  • Set real expectations to the project delivery dates
  • Support the various departments with material sourcing, pricing, and technical specifications
  • Assist the Sales Engineers in ensuring the Sales Orders accurately reflect the client requirements
  • Work with the Operations teams to ensure they are completing Work Orders in a timely fashion, as well as to lay out timeframes to give to clients when we receive a request
  • Work closely with Facility Engineering, Sales Engineering, Sales, Construction, Procurement, Provisioning and Finance
  • Manage, direct, and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations
  • Provide implementation updates; keep clients informed of the installation progress
  • Update project tracking log regularly as required
  • Attend conference calls and meetings with clients as required
  • Project cost reporting, including:
    • Keep accurate records for all expenditures (PO/contract with vendors)
    • Document actual installation costs vs budget for each completed installation
More about your success
To excel in this role, you'll need to have an outstanding ability to work under pressure and shift priorities quickly, depending on the current demands of the implementations in process. Ours is a fast-paced environment where you may be called upon to produce a report or work on competing priorities with tight deadlines. We're looking for a professional who excels in this type of environment and takes pride in their ability to work under pressure and multi-task.

Additionally, to be an outstanding Associate Implementation Manager, you will:
  • Bring outstanding communication skills to all of your interactions, internal and external
  • Provide excellent customer service, including engaging with clients and keeping them informed
  • Be aware of others' workflow demands, ensuring you left appropriate time for everyone to meet their deliverables
  • Be a team player who balances a strong work ethic and sense of urgency with an easygoing and adaptable personality
  • Be a motivated go-getter with a proactive approach to learning getting up to speed quickly
  • Be resourceful and able to accomplish tasks autonomously but know when to ask for help or clarification
  • Exhibit professionalism and confidence; put customers at ease
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at sgaskill@engage2excel.com.